Customer Service

Contact us

Ask about our products, an order you placed, and get expert fabric care advice. We’re here to ensure you have an exceptional experience.

Monday - Thursday 10:30am to 5pm EST, Friday 9:30am to 1pm EST

Email Us: customerservice@thelaundress.com

Call Us: +1-800-282-4121

Our Customer Service team works to respond to all inquiries within 24-48 hours. To help ensure the quickest response, kindly leave only one message, and include your order number, if applicable.

Media inquiries

Email us: communications@thelaundress.com

Frequently Asked Questions

Media inquiries

We're not always in the position that we want to be at. We're constantly growing. We're constantly making mistakes. We're constantly trying to express ourselves and actualize our dreams.